ISO 17100 is an international standard governing the quality of translation processes. First and foremost, it examines the qualifications of all parties involved in the processes and verifies that translators, proofreaders and project managers are academically qualified and have the level of expertise required for the specialist subjects their texts deal with. Moreover, the translation process and project management efficiency are both carefully scrutinised. To this end, various factors such as the application of terminology or compliance with certain specifications all work towards accomplishing one overarching objective: achieving the best possible results for the customer.
Ramona Kraus, Head of Translation, is delighted about her department’s success:
‘We have already been working on the basis of ISO 17100 for many years, as we have always been dedicated to delivering outstanding quality both in terms of process-related aspects and technical expertise. But to have DEKRA confirm this via their certification is still an important milestone for us. For many customers, this certification is the simplest method of assurance that translation processes are subject to stringent quality requirements. So the decision to provide this verification was both a thrilling and easy one for us to take.’
Sprachmarkt’s ISO 17100 certification is yet another new addition to 2W’s growing portfolio of standards: Its quality management system has been ISO 9001 certified since 2012, and the company received IT security BSI 27001 and TISAX certification in 2016 and 2018. This reflects 2W’s unremitting standing as a strong ally with high standards in process and data security for all major industries.
The company 2W:
With around 200 permanently employed specialists in technical documentation, language services, illustration and graphic services, 2W GmbH & Co. KG has been one of the leading providers of documentation and language services in Germany for more than 20 years.
Do you still have any questions? Get in touch with us!
2W Technische Informations GmbH & Co. KG
80939 Munich, Germany
+49 (0)89 520 35 529